Bilingual Spanish Licensed Practical Nurse (LPN) Floater – Contract
Start Date: June 2023
Duration: 6 months
Practice Setting: Pharmacy
**This is a Floater role – M-F Daytime - No weekend**
Summary: A Licensed Practical/Vocational Nurse is a licensed professional who provides advisory services to customers and caregivers on how to manage any health conditions they are experiencing as part of the Health Corner initiatives. The primary goal is to ensure the successful utilization of Health Corners. Works alongside Health Corner Advisors and other staff. Addresses health-related questions posed by the customer and provides educational material and information, and as necessary, referring the customer to the appropriate clinical provider. Provides training to Health Corner Advisors on existing diagnostic devices and instruct them on the proper use and setup. Handles escalation and assistance with complex customer needs/questions and solutions. Provide adoption of existing products and services that complement customer care, and refer them to other resources, services, and potential solutions related to their condition. This role will serve as lead role in escalated healthcare assistance and advice but will not diagnose or prescribe therapy for the customer based on their condition. Practices within the scope of practice of professional licensing body and/or scope defined by company.
Experience in assisting customers to resolve complex issues